First Time Login—Login Help—Password Reset
EXISTING MEMBERS
If you are experiencing trouble logging in, it is likely because your password is no longer strong/secure enough and needs to be reset. Please click the “Forgot your password?” link and proceed through the steps of resetting your password. You will be required to use 13 characters of mixed case, numbers, and symbols. Thank you!
NEW MEMBERS
All members will need to provide NOAH with an EMAIL address. Within a few days of notifying NOAH that you would like access to the portal, we will add your information to our system, and send you a USERNAME. Use this information when you login, and follow the FIRST TIME LOGIN instructions below. If you need more immediate access to the site, please email .(JavaScript must be enabled to view this email address) or call 503.501.5545.
PASSWORD RESET / FIRST TIME LOGIN
- If this is your first time logging in, or if you have forgotten your username or password, you will need to request a new password.
- If you have forgotten only your username, you will still need to follow the password-reset process.
- Your username will come in the password-reset email.
- You can reset your password to whatever it was before, although we recommend changing passwords frequently for added security.
- Click on INVESTOR LOGIN which appears on the upper right hand corner.
A pop up window will appear:
- Click on the FORGOT YOUR PASSWORD? link in the lower right corner of the popup.
A new window will appear:
Enter the email address you have on file with NOAH, then click Submit. If you’ve forgotten which email address you have on file, please email
.(JavaScript must be enabled to view this email address) or call 503.501.5545.
- Within 5 – 10 minutes you should receive an email at the address you submitted (unless this is not the email address you have provided NOAH), containing your USERNAME, and a link to reset your password. Click on the link in that email.
- You will be sent to a password reset page. Enter a new password. It must comply with the following guidelines: at least 12 characters long, containing a mix of uppercase characters, lowercase characters, numbers, and symbols. Do not use dictionary words, names of pets, spouses, or childhood friends. Create passwords that are easy to remember but hard for others to guess.
- Once you have changed your password, you will see the following screen and should be automatically redirected back to the home page where you can now login.
